Dear Tarheel Publishing:

I started advertising in the Rockingham County Phone Book in 2003. I have to admit that running my business thru their yellow pages has increased public awareness of what we offer throughout Rockingham County.

The growth that our investment has made us is simply phenomenal. From a business standpoint you are WASTING MONEY if you’re using ANY other yellow page listing!

The customer service that we received from these guys can’t be beat.

Sincerely,
Bette S. Hutchens
The Bette-R-Look Salon & Day Spa



January 27, 2005
Tarheel Publishing
120 N. Tech Dr.
Clayton, NC 27520

Thank you for another great ad in the Rockingham County Phone Book. I have been very pleased with our ad each year and the number of calls we receive from only advertising in the “One Book”.

Our company was left out of the other book in Reidsville two years ago and our only ad was in the “One Book” and after the great results we had that year I choose to only advertise in the “One Book”.

Sincerely,
Karen Pugh
Vice-President
General Termite & Pest Control, Inc.



April 16, 2002
Dear Tarheel Publishing:

I wanted to send you a short letter thanking Tarheel Publishing for the Johnston County-Wide Phone Book as it has been a great way to advertise my business. I am able to reach all Johnston County residents in one easy to use phone book. The response and comments from my clients have been overwhelmingly positive. Advertising in your book has been one of the best investments I have made.

I believe advertising my business on the inside front cover has greatly contributed to our increase in new patients due to the popularity of the book. I would encourage other businesses to consider advertising in the Johnston County-Wide Phone Book. I am confident each business will be pleased with the advertisement value, and surprised with the return on investment.

Thanks Again,
Dr. David Schwartz
Owner
Carolina Neck & Back Chiropractic



April 18, 2002
Dear Tarheel Publishing:

I am happy to write this letter outlining the reasons why the Rockin’ Comet Diner has changed its yellow page advertising from Sprint to Tarheel Publishing in the Johnston County telephone directory.

Sprint renewed our yellow page advertising this year without contacting us. Too late we discovered they have a clause somewhere in the contract that allows them to renew your ad without your knowledge or permission. To us this is unfair and deceptive trade practice.

We also did not know that the Sprint yellow pages did not cover all of Johnston County with the one publication. You must be in 3 Sprint and 1 BellSouth directories to cover all that Tarheel Publishing’s Johnston County-Wide Phone Book covers.

Tarheel Publishing’s book is consolidated alphabetically instead of separated by cities and towns, which makes it much easier to find what you are looking for.

We at the diner are happy to be a part of this new “Yellow Pages”. They provide the service we thought we were getting all along.

Sincerely,
Ben Merrill
Owner
Rockin’ Comet Diner



September 4, 2003
Dear Tarheel Publishing:

We are extremely happy to express in writing our satisfaction with our advertisement this past year in the Harnett County & Fuquay-Varina Area Phone Book.

We have been pleasantly surprised by the return we have received on our investment. We have received numerous coupons each month, which proves to us that our advertisement is reaching everyone in the area.

In addition, we have been pleased with the exceptional customer service and professionalism of our sales consultant and the support staff. We have been so thrilled with our response that we have elected to do a specialty spot in the upcoming edition of the Harnett County & Fuquay-Varina Area Phone Book.

Clearly, the One Book Phone Book has benefited our practice and the community by providing an excellent resource for information.

Dr. Alan & April Byrd
Professional Eye Care



July 7, 2005
Dear Tarheel Publishing:

I wanted to take a minute to let you and your potential customers know why I am so pleased with my advertisement in your directory.

I was very pleased with the overall appearance and quality of my ad. Your art department designed a great ad that I am now using in other directories.

The fantastic results from your book were the most important. I received both “big ticket” jobs as well as numerous calls for smaller jobs that are important to keeping my business successful.

Overall I am very pleased with my experience with your company and would encourage others to advertise in your directory.

Sincerely,
Ricky Temple
RLT Construction



Dear Tarheel Publishing,

I wanted to let you, and your potential advertisers, know about the outstanding response we’ve received from your directory advertising programs.

We spend a great deal of money on advertising, so it is important for us to receive a significant return on every dollar spent. We’d contracted for three of you directories, and I was amazed that in only two weeks we’d covered the cost of all three. I contacted my representative, to let him know this, and was even more shocked to find that only one of the three books were out yet.

In short, in just six months, we’ve made ten times our initial investment!! We’ve not only renewed our contracts, but also increased our program to market other services offered at our facility.

In the initial appointment we were promised a professional and courteous service that would provide results. I’m happy to report that your organization has delivered on all accounts!!

Sincerely,
Viserage Plastic Surgery


September 7, 2004
Dear Tarheel Publishing:

I am very happy to let you, and your potential customers, know how well The One Book Phone Book had performed for my auto repair service. Advertising in your directory has become a real asset to my business.

This past year, I ran a second phone line that was published only in your directory. I know anytime that phone rings, the call had to originate from The One Book Phone Book.

After just one year, my one-twelfth page ad in the Henderson and Wake Forest Area Wide Phone Book performs as well or better than my one-half page ad in the Sprint-Wake Forest Directory.

Based on my results, I am happy to continue doing business with your company and encourage others to advertise in The One Book Phone Book.

Sincerely,
John Velon
Import Quality Repairs, Inc.



October 8, 2003
Dear Tarheel Publishing:

I am pleased to write you this letter to let you know how much advertising in your directory has helped our business.

Last year we were contacted by your company about advertising in the One Book. Since I had been a loyal Sprint advertiser for many years, I was a bit surprised that there was another phone directory in which to advertise in the area. The best way for me to track the response and see which directory worked best was to set up two separate lines. We could tell as soon as the book came out that we were receiving a significant amount of business from the One Book. The cost of the ad was four times less than Sprint and our return on investment has exceeded what we had expected. As a local business, we need to advertise to keep our name out there and the One Book is an effective way to get the most for our money.

When approached by the Sprint representative this year for their next directory, we told them about the response we had received from your directory. The salesperson misrepresented the situation and tried to tell us that they thought your company was going out of business and that if not, your prices would double for the next directory. Of course we found that not to be the case.

In our business we have to earn the trust of a customer to work on their computer system. We should be able to trust our advertising account representative in the same way. We plan to continue advertising in the One Book because we have great results with our ad and the company.

Sincerely,
Dean White
Co-owner
White Street Computers



"I would like to thank you first and formost for the service your staff has provided my company with. You have been there with great pricing and honest service from the day I have called you. You have been very generous in working around our hectic schedules with the busy seasons we have had. You are a valued provided to our company.

Our heating & air company services the Southern Harnett County area and it was hard to get our name to those residents who need our services. I called your company when we expanded and placed our advertisement in various areas in the book. The very day the book went out we started to receive calls. I was shocked! It has very much paid for itself and then some. This advertisement helped the Harnett County area know who we are and that we are here to help their needs.

The graphics you have designed also with our logo have also been outstanding. We are very pleased with the professionalism you applied to them. We have great coverage in the book and a quality look that is so very important to our business.

We look forward to continuing our business for many years to come."

Brenda Wright-Hall
President / Office Operations, Total Systems Heating & Cooling, Inc.
Spring Lake, NC


"We are extremely happy to express in writing our satisfaction with our advertisement this past year in the Henderson and Wake Forest One Book Phone Book.

The cost of advertising in your book is extremely fair and of a greater value than other yellow pages. Since advertising in the Henderson and Wake Forest One Book Phone Book, the number of new patients has continually increased for my practice. Due to the popularity and wide distribution range of this book, I encourage other businesses to advertise with the One Book Phone Book. I am confident each business will be very satisfied with their return on investment."

Dr. Richard A. Goldstein, MD
Board Certified
Diplomate American Board of Otolaryngology

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